Smart, contactless arrival kiosks have made their pilot debut at the Moxy NYC Times Square, Courtyard New York Manhattan/Midtown East, TownePlace Suites Monroe (Louisiana), and will soon be available at Moxy Miami South Beach, to provide an expedited arrival experience and help give guests peace of mind once they enter the hotel. Upon arrival, you can choose the normal check-in procedures with a live body behind a desk. Or if you prefer low-contact interactions, you can skip the traditional check-in altogether and complete an easy three-step process at the kiosk to check in for a single reservation, with room keys created on the spot. Before departure, guests can use the kiosks for contactless check-out and to view their folio, or enroll in the Marriott Bonvoy travel program at any time.
Seems like a great option if there aren’t any questions or specific issues when checking in. I’m curious to see how they handle the upgrade privileges for Bonvoy status guests. I do like the convenience — for sure!